TERMS & CONDITIONS
1. My average turnaround is 7-21 business days depending on the item ordered and if it is around a major holiday. So order with plenty of time to spare.
2. Rush orders are available for an extra charge. If you need an order faster than my current turnaround time, please let me know when ordering and you will be charged an extra $15.
3. Every detail must be confirmed in the order process (size, colors, fonts, etc).
4. Due to the customization of items, all payments must be made when ordering before I can begin the design process.
5. All sales are FINAL.
6. By ordering a custom product from me, you are consenting to having photos of your item being shared on my Facebook, Twitter and Instagram pages, as well as on my website.
7. Shipping is available. You may also pick up in Magnolia, TX.
8. Once an item leaves my hands, I am no longer responsible for said item. I can not guarantee the post office will handle your item with care even if I mark the package as fragile. If your item is damaged during delivery, it is your responsibility to contact your local post office. You may purchase shipping insurance for an extra $10.
9. I use HOGG brand for my tumblers. If you would like a specific brand (Yeti, RTIC, etc) there will be an additional charge.
10. I cannot guarantee an exact duplicate of a photo that you send me as each item is custom made. I will get as close as I can to the photo provided.
11. By ordering from me, you acknowledge that you accept these terms and conditions.
MY RIGHTS AND RESPONSIBILITIES
1. I will do my best to complete your order in the time frame mentioned above.
2. I reserve the right to decline or cancel orders. I am a mom, grandma and wife, and things happen. If this is the case, I will notify you immediately to discuss the situation with your order.
1. Tumblers, can coolers, wine glasses
- Do NOT soak in water
- Hand wash ONLY
- Do not microwave or freeze
- Do not leave in your vehicle for long periods
- Do not scrub with anything that will scratch
- Wash inside out
- Dry low setting or line dry
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